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Post by dubehigh on Feb 10, 2009 14:23:53 GMT -6
just got my g2,tested my as/ crash tested perhaps. the thing is a fricken prezzel, the box was untouched with a pass sticker on it,what pass go strait to the garbage maybe. f,,,,,,,,,,,,,,k done with them, sorry guys  had to vent |
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19000rpm
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Post by 19000rpm on Feb 10, 2009 14:43:03 GMT -6
They'll issue you an RMA at Xheli and you can get a complete refund, within 30 days, if it arrived damaged and it wasn' the carrier who crunched it. Post the info on the orders section.
Happy landings
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Post by dubehigh on Feb 10, 2009 15:22:43 GMT -6
already did that, thanks 19000rpm, thats the 2nd heli that i got from them like that. I left andy a note. but i dont no if he is still with them, i hope so.
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ranben
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Post by ranben on Feb 10, 2009 15:38:49 GMT -6
Hey Dube,
What exactly was wrong with the heli ?
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Post by dubehigh on Feb 10, 2009 16:00:15 GMT -6
hey ranben, well were do i start, the heli came today. the tail boom is bent,the tail servo is smashed,tailstruts are bent,roter blades are chiped and my blood presher is up
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ranben
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Post by ranben on Feb 10, 2009 16:06:18 GMT -6
Dam _ Dube,
What the Hel1 are they doing with those things. If the box is in good shape especially. Not the first time I have heard of that though.
The downside to that is they expect you to pay the shipping back and its not your fault or UPS's fault.
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Post by dubehigh on Feb 10, 2009 16:17:32 GMT -6
tell me about it,the box was perfect,not scratch, i paid 164.00 for it.maybe thats the price for damage goods.l.o.l now there on sale for 129.00 i think.wonder what that one would look like. ;D
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rtfheli
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"Live to Fly"
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Post by rtfheli on Feb 10, 2009 16:20:01 GMT -6
Service has gone down since Andy has been M.I.A. It's no wonder users are leaving the RCDiscuss forum.
-Happy Flying !!!
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Post by dubehigh on Feb 10, 2009 16:26:44 GMT -6
hey rtf, aka trouble maker. just kidding its aka new guy
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BTCat
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Post by BTCat on Feb 10, 2009 17:04:42 GMT -6
Service has gone down since Andy has been M.I.A. It's no wonder users are leaving the RCDiscuss forum. -Happy Flying !!! Andy was back in force yesterday. Answered a bunch of posts. |
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Post by dubehigh on Feb 10, 2009 17:25:34 GMT -6
has not ansered mine,tried to be nice.
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kiwi1080
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Post by kiwi1080 on Feb 10, 2009 18:21:32 GMT -6
Well dubey, I'm with you on that problem. My black hawk arrived broken with the box fully intact and then got sent wrong replacements twice so sent the c r a p back to them. Also had issues with an Eagle 50 I got from them and sent back. Never again for me, even when they have a sale I would still rather pay a bit more and get piece of mind.
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akent
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I love the 500!
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Post by akent on Feb 10, 2009 18:24:50 GMT -6
As I may have mentioned before, I really think that those guys are selling 'seconds' and/or returns with helis.
I have bought 5 heli's from them (7 actually, if you include a couple for spare parts.).
Not a single one has been problem free.
Blazing Star: Honestly bad 4:1 out of the box.
HBFP (I bought 2 of them): BOTH vibrated like crazy. This is not that big of the deal, but to get one of them right, I had to replace the rotor blades. WAY too far out of balance. Here's the kicker. I also bought two ARF HBFP's from KA-Planes and those BOTH are perfect! I pulled the rotor heads off and used them when I ran out of heads, and they BOTH have zero vibrations and didn't need tracking adjustments.
Exi Squadron (I bought 2 of them): One had mismatched tail rotor blades and a bent tail shaft. The second one had the exact same problems.
Exi T-450 CF: This had a seriously bent front belt shaft.
After reading about all the horror stories for support, I just bit the bullet and bought new parts to fix this stuff. Well over $100 worth.
I really believe that the manufacturers probably really do fire up these heli's after they build them. If one has a problem, they put it into the 'seconds' pile.
I believe also that there is a QA department for these. How can you explain the fact that ALL of my Exi's had bent shafts, and these were ARF's? Nuttcazes Squadron did too, I can almost guarantee you. His vibrated so bad that it made the tail tilt at a 45 degree angle. Mine did that too before I found the problems.
Anyway, unless they have something that I can't find anywhere else, I'm not going there again. Spare parts are fine, seemingly.
I only had one problem with all the millions of parts I have bought there. I ordered a 2200ma 11.1v 20c battery and received an 1800 15c battery. I didn't even bother with that.
Kent
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ranben
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Post by ranben on Feb 10, 2009 19:22:55 GMT -6
Maybe this is why they have the real low prices and sales.
Get a lot of damaged goods, put it on sale, once the customer gets it they send parts for the customer to deal with it so they dont have too.
Kent, I bet as far as your warped blades there warehouse may not have climate control.
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mtnmole
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Post by mtnmole on Feb 10, 2009 19:52:37 GMT -6
I work for a freight company as a driver. I also load and unload trailers as part of my job. One common practice with electronics is to ship out empty boxes to replace the torn/crushed cartons for whatever vendor is getting the shipment. While I have never handled a pallet of helicopters I have handled tons of panasonic, sony, mitsubishi, etc and all these companies provide extra boxes to replace damaged ones. Maybe it's the same with RC helicopters - just a thought.
Dave
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had to vent
