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Post by nunyabizniss34 on Nov 9, 2009 16:07:05 GMT -6
I just got the following parts delivered from xheli for my EXI 450... 2 tail booms 3 main gear 3 flybars 2 flybar paddles 1 set of blades 1 metal head set Weight is less than 1 pound...the shipping label says $5.99 to mail it to me (in Canada)...but I was charged $23.09 for shipping....not cool. I will address this with Andy but just giving any other fellow Canucks the heads-up  Friggin ridiculous!!! Colin |
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Post by Solitaire on Nov 9, 2009 20:35:10 GMT -6
Colin
You have to select "UPS ground to Canada" for shipments. Otherwise the USPS charges are highly inflated. It probably would have been $12 for the UPS option. Still high, but more tolerable than $23
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Post by nunyabizniss34 on Nov 10, 2009 5:23:29 GMT -6
That's what I selected Sol, the "USPS standard to Canada", it's always the cheapest option for me. I should call xheli and tell them I will run their Canadian operations for them if they ever open a branch here ;D
Colin
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rtfheli
DEALER 
FIRST 30 MEMBER
"Live to Fly"
Posts: 867
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Post by rtfheli on Nov 17, 2009 7:15:38 GMT -6
If you picked that option for UPS Ground delivery, then they should be able to refund your account. Get customer service ASAP.  |
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Post by Dave on Nov 17, 2009 19:47:57 GMT -6
Forget CS put up a "Hey Andy"
Dave
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Post by nunyabizniss34 on Nov 17, 2009 19:53:32 GMT -6
I did that RTF and Dave, Andy gave me a $10 credit for my next order. That was good, but still doesn't really solve the overall problem. Not much I can do though *sigh*
Colin
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Friggin ridiculous!!!
