FYI: USHobby Supply

[beedm]

Just had a very nice exchange w/Michael of USHob Sup. I had a problem with a part I got from him. it didn't last but two flights. I sent him an e-mail about it and what I had done, and the fact that this part might be defective, to keep an eye out for others from this batch. (I broke it)

Michael sends me back an e-mail and as soon as he gets this part back in, he'll send me one for no charge, and asked what kind of feathering shafts I use, regular or cnc, he'd drop a couple in also. I'll of course send him the wasted part.

Not too many owners in todays enviroment would even acknowledge, much less volunteer and I emphasize VOLUNTEER to send a part replacement plus a couple of extra parts back in return for the "bad" part. This is the type of company I'll go out of my way to ensure they get my business as much as possible.

Thanks michael.......Dave B

[Raygun]

I Know Mike I just talked to him today you can't find a better person to deal with. Ray

[rtfheli]

Mikes a good guy. Wish he could resupply fast as he is always out of spare parts.


-Happy Flying !!!

[beedm]

The part he's replacing for me is out of stock......he'll get it off as soon as it comes in ;D that's coooool

[renedar]

Yeah. He special ordered blades for an old copter I had (22e), that he did not carry.
I still payed a few dollars less for them than I would have anywhere else.

[mightyxxwhitey]

I ordered a few parts and got them in less then a week. 2 thumbs up.

[beedm]

7 days and had my backorder in......I do call that service with a smile.

[ronp]

Great dealer, fast shipping good prices.